Terms of Service

Dayspring Technologies Private Limited

Last updated: 21 May 2026

Identify, segment and categorize your customer base to engage with them uniquely:

See how many of your customers are repeat buyers vs. new customers.
Track customer behavior based on purchase frequency, spending amount, and recency of purchase.

Dayspring Technologies Private Limited

Last updated: 21 May 2026

1. General

1. General

In terms of the Information Technology Act, 2000, this document is an electronic record. Being generated by a computer system, it does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require the publishing of the rules and regulations, privacy policy and Terms of Service for access to or usage of https://dayspring.tech/ or https://www.bloomanalytics.io/. The software Bloom is the property of Dayspring Technologies Private Limited. Dayspring Technologies Private Limited is a company incorporated in 2014 under the Companies Act, 2013, with its Registered Office at 183, 17th Main Road, Siddanna Layout, Banashankari 2nd Stage, Banashankari, Bengaluru, Karnataka 560070, India. The use of this software by You is solely governed by this policy and any policy or agreement mentioned in these Terms of Service. You have read and agreed to all of the policies binding upon You, and You are contracting with Dayspring Technologies Private Limited and have undertaken binding obligations with Dayspring Technologies Private Limited. For the purpose of these Terms of Service, wherever the context so requires, “You” or “User” shall mean any natural or legal person who has agreed to become a subscriber to the Software by providing Registration Data while registering for the Software. The terms “We”, “Us” and “Our” shall mean Dayspring Technologies Private Limited. You will be subject to the rules, guidelines, policies, terms and conditions applicable to any service provided through this Software, and they shall be deemed to be incorporated into these Terms of Service and shall be considered as part and parcel of these Terms of Service. We hold the sole right to modify these Terms of Service without prior permission from You. This relationship places on You a duty to periodically check the terms and stay updated on its requirements. If You continue to use the Software following such a change, this is deemed to be Your consent to the amended policies. As long as You comply with these Terms of Service, We grant You a personal, non-exclusive, non-transferable, limited privilege to access and use the Software. By impliedly or expressly accepting these Terms of Service, You also accept and agree to be bound by other Dayspring Technologies Private Limited policies, including the Privacy Policy, as amended from time to time.

In terms of the Information Technology Act, 2000, this document is an electronic record. Being generated by a computer system, it does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require the publishing of the rules and regulations, privacy policy and Terms of Service for access to or usage of https://dayspring.tech/ or https://www.bloomanalytics.io/. The software Bloom is the property of Dayspring Technologies Private Limited. Dayspring Technologies Private Limited is a company incorporated in 2014 under the Companies Act, 2013, with its Registered Office at 183, 17th Main Road, Siddanna Layout, Banashankari 2nd Stage, Banashankari, Bengaluru, Karnataka 560070, India. The use of this software by You is solely governed by this policy and any policy or agreement mentioned in these Terms of Service. You have read and agreed to all of the policies binding upon You, and You are contracting with Dayspring Technologies Private Limited and have undertaken binding obligations with Dayspring Technologies Private Limited. For the purpose of these Terms of Service, wherever the context so requires, “You” or “User” shall mean any natural or legal person who has agreed to become a subscriber to the Software by providing Registration Data while registering for the Software. The terms “We”, “Us” and “Our” shall mean Dayspring Technologies Private Limited. You will be subject to the rules, guidelines, policies, terms and conditions applicable to any service provided through this Software, and they shall be deemed to be incorporated into these Terms of Service and shall be considered as part and parcel of these Terms of Service. We hold the sole right to modify these Terms of Service without prior permission from You. This relationship places on You a duty to periodically check the terms and stay updated on its requirements. If You continue to use the Software following such a change, this is deemed to be Your consent to the amended policies. As long as You comply with these Terms of Service, We grant You a personal, non-exclusive, non-transferable, limited privilege to access and use the Software. By impliedly or expressly accepting these Terms of Service, You also accept and agree to be bound by other Dayspring Technologies Private Limited policies, including the Privacy Policy, as amended from time to time.

In terms of the Information Technology Act, 2000, this document is an electronic record. Being generated by a computer system, it does not require any physical or digital signatures. This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require the publishing of the rules and regulations, privacy policy and Terms of Service for access to or usage of https://dayspring.tech/ or https://www.bloomanalytics.io/. The software Bloom is the property of Dayspring Technologies Private Limited. Dayspring Technologies Private Limited is a company incorporated in 2014 under the Companies Act, 2013, with its Registered Office at 183, 17th Main Road, Siddanna Layout, Banashankari 2nd Stage, Banashankari, Bengaluru, Karnataka 560070, India. The use of this software by You is solely governed by this policy and any policy or agreement mentioned in these Terms of Service. You have read and agreed to all of the policies binding upon You, and You are contracting with Dayspring Technologies Private Limited and have undertaken binding obligations with Dayspring Technologies Private Limited. For the purpose of these Terms of Service, wherever the context so requires, “You” or “User” shall mean any natural or legal person who has agreed to become a subscriber to the Software by providing Registration Data while registering for the Software. The terms “We”, “Us” and “Our” shall mean Dayspring Technologies Private Limited. You will be subject to the rules, guidelines, policies, terms and conditions applicable to any service provided through this Software, and they shall be deemed to be incorporated into these Terms of Service and shall be considered as part and parcel of these Terms of Service. We hold the sole right to modify these Terms of Service without prior permission from You. This relationship places on You a duty to periodically check the terms and stay updated on its requirements. If You continue to use the Software following such a change, this is deemed to be Your consent to the amended policies. As long as You comply with these Terms of Service, We grant You a personal, non-exclusive, non-transferable, limited privilege to access and use the Software. By impliedly or expressly accepting these Terms of Service, You also accept and agree to be bound by other Dayspring Technologies Private Limited policies, including the Privacy Policy, as amended from time to time.

2. Membership and Terms of Acceptance

2. Membership and Terms of Acceptance

Membership of this Software is available only to those who are competent to contract under the laws of the nation to which the User belongs. Membership is not available to persons who are ‘incompetent to contract’, which inter alia includes minors and undischarged insolvents under the Indian Contract Act, 1872 (or the equivalent law of the User’s nationality). If You are a minor and wish to use the Software, You may do so only through Your legal guardian, and Dayspring Technologies Private Limited reserves the right to terminate Your account upon learning that You are a minor using membership of the Software. You are solely responsible for protecting the confidentiality of Your username and password, and any activity under Your account will be deemed to have been done by You. In the event that You provide Us with false or inaccurate details, or Dayspring Technologies Private Limited has reasonable grounds to believe that You have done so, We hold the right to permanently suspend Your account. The services that Dayspring Technologies Private Limited provides to You are subject to these Terms of Service. Dayspring reserves the right to update the Terms of Service at any time without notice to You. The most current version of the Terms of Service can be reviewed by clicking the “Terms of Service” link provided on the website.

Membership of this Software is available only to those who are competent to contract under the laws of the nation to which the User belongs. Membership is not available to persons who are ‘incompetent to contract’, which inter alia includes minors and undischarged insolvents under the Indian Contract Act, 1872 (or the equivalent law of the User’s nationality). If You are a minor and wish to use the Software, You may do so only through Your legal guardian, and Dayspring Technologies Private Limited reserves the right to terminate Your account upon learning that You are a minor using membership of the Software. You are solely responsible for protecting the confidentiality of Your username and password, and any activity under Your account will be deemed to have been done by You. In the event that You provide Us with false or inaccurate details, or Dayspring Technologies Private Limited has reasonable grounds to believe that You have done so, We hold the right to permanently suspend Your account. The services that Dayspring Technologies Private Limited provides to You are subject to these Terms of Service. Dayspring reserves the right to update the Terms of Service at any time without notice to You. The most current version of the Terms of Service can be reviewed by clicking the “Terms of Service” link provided on the website.

Membership of this Software is available only to those who are competent to contract under the laws of the nation to which the User belongs. Membership is not available to persons who are ‘incompetent to contract’, which inter alia includes minors and undischarged insolvents under the Indian Contract Act, 1872 (or the equivalent law of the User’s nationality). If You are a minor and wish to use the Software, You may do so only through Your legal guardian, and Dayspring Technologies Private Limited reserves the right to terminate Your account upon learning that You are a minor using membership of the Software. You are solely responsible for protecting the confidentiality of Your username and password, and any activity under Your account will be deemed to have been done by You. In the event that You provide Us with false or inaccurate details, or Dayspring Technologies Private Limited has reasonable grounds to believe that You have done so, We hold the right to permanently suspend Your account. The services that Dayspring Technologies Private Limited provides to You are subject to these Terms of Service. Dayspring reserves the right to update the Terms of Service at any time without notice to You. The most current version of the Terms of Service can be reviewed by clicking the “Terms of Service” link provided on the website.

3. Communications

3. Communications

By using this Software, it is deemed that You have consented to receiving e-mails from Us, including service, transactional and account-related communications. If You wish to stop promotional communications, You may write to Us at support@bloomanalytics.io. The sharing of the information provided by You will be governed by the Privacy Policy, and We will not give out Your contact information to third parties except as described in the Privacy Policy.

By using this Software, it is deemed that You have consented to receiving e-mails from Us, including service, transactional and account-related communications. If You wish to stop promotional communications, You may write to Us at support@bloomanalytics.io. The sharing of the information provided by You will be governed by the Privacy Policy, and We will not give out Your contact information to third parties except as described in the Privacy Policy.

4. Charges

4. Charges

Bloom is offered on a monthly subscription basis. New Users may be eligible for a free trial period of fourteen (14) days, after which a paid subscription is required to continue using the Software. We reserve the right to amend the pricing, introduce new fees, or change the features available under any subscription tier. In the event of any change to the pricing or fee structure, existing Users will be intimated of the same, and it will be up to You to decide whether or not You wish to continue with the services offered by Us. Such changes are effective from the date they are intimated to You or from the start of Your next billing cycle, as applicable. Subscription fees are billed in advance and, except where required by applicable law, are non-refundable for the period already commenc

Bloom is offered on a monthly subscription basis. New Users may be eligible for a free trial period of fourteen (14) days, after which a paid subscription is required to continue using the Software. We reserve the right to amend the pricing, introduce new fees, or change the features available under any subscription tier. In the event of any change to the pricing or fee structure, existing Users will be intimated of the same, and it will be up to You to decide whether or not You wish to continue with the services offered by Us. Such changes are effective from the date they are intimated to You or from the start of Your next billing cycle, as applicable. Subscription fees are billed in advance and, except where required by applicable law, are non-refundable for the period already commenc

5. User Obligations

5. User Obligations

You are a restricted user of this Software.

You are a restricted user of this Software.

5.1

5.1

You are bound not to distribute, modify, recreate, reverse-engineer, create derivative works from, transfer or sell any information or content of the Software obtained from Us. Limited use may be allowed with Our prior permission. For the removal of doubt, it is clarified that unlimited or wholesale reproduction or copying of the content for commercial or non-commercial purposes, and unwarranted modification of data and information within the content of the Software, is not permitted.

You are bound not to distribute, modify, recreate, reverse-engineer, create derivative works from, transfer or sell any information or content of the Software obtained from Us. Limited use may be allowed with Our prior permission. For the removal of doubt, it is clarified that unlimited or wholesale reproduction or copying of the content for commercial or non-commercial purposes, and unwarranted modification of data and information within the content of the Software, is not permitted.

5.2

5.2

You agree not to access (or attempt to access) the Software, materials or Services by any means other than through the interface provided by the Software. The use of any deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Software or its content, or in any way to reproduce or circumvent the navigational structure or presentation of the Software, materials or any content, or to obtain or attempt to obtain any materials, documents or information through means not specifically made available through the Software, is prohibited.

You agree not to access (or attempt to access) the Software, materials or Services by any means other than through the interface provided by the Software. The use of any deep-link, robot, spider or other automatic device, program, algorithm or methodology, or any similar or equivalent manual process, to access, acquire, copy or monitor any portion of the Software or its content, or in any way to reproduce or circumvent the navigational structure or presentation of the Software, materials or any content, or to obtain or attempt to obtain any materials, documents or information through means not specifically made available through the Software, is prohibited.

5.3

5.3

Users are permitted to access and use the Software on a month-to-month subscription basis. You shall not engage in advertising to, or solicitation of, other Users to buy or sell any product or service, including products or services related to those displayed on the Software or related to Us. You may not transmit any chain letters or unsolicited commercial or junk email to other Users regarding the Software. It shall be a violation of these Terms of Service to use any information obtained from the Software in order to harass, abuse or harm another person, or in order to contact, advertise to, solicit or sell to any person other than Us without Our prior explicit consent. We have no obligation to monitor the usage of the Software. We shall have the right to cancel the membership of any User if their usage is found to be against applicable law or against either the spirit or letter of these Terms of Service. Notwithstanding this right, You remain solely responsible for Your usage of the Software.

Users are permitted to access and use the Software on a month-to-month subscription basis. You shall not engage in advertising to, or solicitation of, other Users to buy or sell any product or service, including products or services related to those displayed on the Software or related to Us. You may not transmit any chain letters or unsolicited commercial or junk email to other Users regarding the Software. It shall be a violation of these Terms of Service to use any information obtained from the Software in order to harass, abuse or harm another person, or in order to contact, advertise to, solicit or sell to any person other than Us without Our prior explicit consent. We have no obligation to monitor the usage of the Software. We shall have the right to cancel the membership of any User if their usage is found to be against applicable law or against either the spirit or letter of these Terms of Service. Notwithstanding this right, You remain solely responsible for Your usage of the Software.

6. The Service and Connected Platforms

6. The Service and Connected Platforms

Bloom is a software-as-a-service (SaaS) analytics application that provides data-intelligence analytics — including insights relating to profit, products, marketing and related metrics — to operators of Shopify e-commerce stores. The Software is accessed online through a web browser; no separate installation of downloadable software is required. To provide the Services, Bloom connects to and processes data from third-party platforms that You authorise, including Shopify and any advertising, payment or analytics platforms You choose to integrate. By connecting such a platform, You represent that You are authorised to grant Us access to that data and You permit Us to access, retrieve, store and process it for the purpose of providing the Services to You, in accordance with the Privacy Policy. Your use of any third-party platform remains governed by that platform’s own terms and policies. We are not responsible for the availability, accuracy or practices of any third-party platform, and We are not liable for any change a third party makes to its services, application programming interfaces (APIs) or data access that affects the functioning of the Software. The handling of data You connect to or generate within the Software is described in Our Privacy Policy, available at https://www.bloomanalytics.io/privacy-policy.

Bloom is a software-as-a-service (SaaS) analytics application that provides data-intelligence analytics — including insights relating to profit, products, marketing and related metrics — to operators of Shopify e-commerce stores. The Software is accessed online through a web browser; no separate installation of downloadable software is required. To provide the Services, Bloom connects to and processes data from third-party platforms that You authorise, including Shopify and any advertising, payment or analytics platforms You choose to integrate. By connecting such a platform, You represent that You are authorised to grant Us access to that data and You permit Us to access, retrieve, store and process it for the purpose of providing the Services to You, in accordance with the Privacy Policy. Your use of any third-party platform remains governed by that platform’s own terms and policies. We are not responsible for the availability, accuracy or practices of any third-party platform, and We are not liable for any change a third party makes to its services, application programming interfaces (APIs) or data access that affects the functioning of the Software. The handling of data You connect to or generate within the Software is described in Our Privacy Policy, available at https://www.bloomanalytics.io/privacy-policy.

7. System Requirements

7. System Requirements

To use Bloom, You should have access to a Windows or Mac computer with a reliable internet connection and a supported web browser — such as Google Chrome, Microsoft Edge, Mozilla Firefox or Apple Safari (latest version). Some features may not function correctly on outdated or unsupported browsers.

To use Bloom, You should have access to a Windows or Mac computer with a reliable internet connection and a supported web browser — such as Google Chrome, Microsoft Edge, Mozilla Firefox or Apple Safari (latest version). Some features may not function correctly on outdated or unsupported browsers.

8. Third Party Software

8. Third Party Software

We do not provide facilities to download, nor provide access to, any third-party software through our website. Third-party scripts or code linked to or referenced from the Software are licensed to You by the third parties that own such code, and not by Dayspring Technologies Private Limited

We do not provide facilities to download, nor provide access to, any third-party software through our website. Third-party scripts or code linked to or referenced from the Software are licensed to You by the third parties that own such code, and not by Dayspring Technologies Private Limited

9. Disclaimer of Warranties and Liabilities

9. Disclaimer of Warranties and Liabilities

You expressly understand and agree that, to the maximum extent permitted by applicable law: The Software, Services and other materials are provided on an “as is” and “as available” basis, without warranty of any kind, whether express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. Without limiting the foregoing, We make no warranty that:

• Your requirements will be met, or that the Services provided will be uninterrupted, timely, secure or error-free;

• The materials, information obtained and results will be effective, accurate or reliable; or

• Any errors or defects in the Software or Services will be corrected.

Any errors or defects in the Software or Services may be notified to Dayspring at support@bloomanalytics.io. You understand and agree that any decision or action You take in reliance on data, reports or insights obtained through the Software is done at Your own discretion and risk, and You will be solely responsible for any loss or damage arising from such reliance.

You expressly understand and agree that, to the maximum extent permitted by applicable law: The Software, Services and other materials are provided on an “as is” and “as available” basis, without warranty of any kind, whether express, implied, statutory or otherwise, including the implied warranties of title, non-infringement, merchantability or fitness for a particular purpose. Without limiting the foregoing, We make no warranty that:

• Your requirements will be met, or that the Services provided will be uninterrupted, timely, secure or error-free;

• The materials, information obtained and results will be effective, accurate or reliable; or

• Any errors or defects in the Software or Services will be corrected.

Any errors or defects in the Software or Services may be notified to Dayspring at support@bloomanalytics.io. You understand and agree that any decision or action You take in reliance on data, reports or insights obtained through the Software is done at Your own discretion and risk, and You will be solely responsible for any loss or damage arising from such reliance.

10. Security

10. Security

Where any of the Services requires You to open an account, You must complete the registration process by providing Us with current, complete and accurate information as prompted by the applicable registration form. You will also choose a password and a username. You are entirely responsible for maintaining the confidentiality of Your password and account, and for any and all activities that occur under Your account. You agree to notify Dayspring immediately of any unauthorised use of Your account or any other breach of security. Dayspring will not be liable for any loss that You may incur as a result of someone else using Your password or account, either with or without Your knowledge. However, You could be held liable for losses incurred by Dayspring or another party due to someone else using Your account or password. You may not use anyone else’s account at any time without the permission of the account holder.

Where any of the Services requires You to open an account, You must complete the registration process by providing Us with current, complete and accurate information as prompted by the applicable registration form. You will also choose a password and a username. You are entirely responsible for maintaining the confidentiality of Your password and account, and for any and all activities that occur under Your account. You agree to notify Dayspring immediately of any unauthorised use of Your account or any other breach of security. Dayspring will not be liable for any loss that You may incur as a result of someone else using Your password or account, either with or without Your knowledge. However, You could be held liable for losses incurred by Dayspring or another party due to someone else using Your account or password. You may not use anyone else’s account at any time without the permission of the account holder.

11. Indemnification and Limitation of Liability

11. Indemnification and Limitation of Liability

You agree to indemnify, defend and hold harmless Dayspring Technologies Private Limited, including but not limited to its affiliates, vendors, agents and employees, from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Us that arise out of, result from, or may be payable by virtue of any breach or non-performance of any representation, warranty, covenant or agreement made by You, or any obligation to be performed by You pursuant to these Terms of Service. Further, You agree to hold Us harmless against any claims made by any third party arising out of or in connection with Your use of the Software, any claim that Your material caused damage to a third party, Your violation of these Terms of Service, or Your violation of any rights of another, including any intellectual property rights. In no event shall We, or Our officers, directors, employees, partners or suppliers, be liable to You or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data, revenue or profits, whether or not foreseeable and whether or not We have been advised of the possibility of such damages, and whether based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with Your use of or access to the Software, Services or materials. The limitations and exclusions in this section apply to the maximum extent permitted by applicable law.

You agree to indemnify, defend and hold harmless Dayspring Technologies Private Limited, including but not limited to its affiliates, vendors, agents and employees, from and against any and all losses, liabilities, claims, damages, demands, costs and expenses (including legal fees and disbursements in connection therewith and interest chargeable thereon) asserted against or incurred by Us that arise out of, result from, or may be payable by virtue of any breach or non-performance of any representation, warranty, covenant or agreement made by You, or any obligation to be performed by You pursuant to these Terms of Service. Further, You agree to hold Us harmless against any claims made by any third party arising out of or in connection with Your use of the Software, any claim that Your material caused damage to a third party, Your violation of these Terms of Service, or Your violation of any rights of another, including any intellectual property rights. In no event shall We, or Our officers, directors, employees, partners or suppliers, be liable to You or any third party for any special, incidental, indirect, consequential or punitive damages whatsoever, including those resulting from loss of use, data, revenue or profits, whether or not foreseeable and whether or not We have been advised of the possibility of such damages, and whether based on any theory of liability, including breach of contract or warranty, negligence or other tortious action, or any other claim arising out of or in connection with Your use of or access to the Software, Services or materials. The limitations and exclusions in this section apply to the maximum extent permitted by applicable law.

12. Compliance with Law

12. Compliance with Law

You acknowledge that Your use of the Software, Services and materials is subject to all applicable laws and regulations, and You agree to comply with them. If You are situated in India, You shall comply with all applicable Indian laws, including without limitation the Foreign Exchange Management Act, 1999 and the rules and notifications issued thereunder, the Information Technology Act, 2000 (as amended by the Information Technology (Amendment) Act, 2008) and the rules made thereunder (including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the Digital Personal Data Protection Act, 2023, as and when in force), the Prevention of Money Laundering Act, 2002, and the Income Tax Act, 1961, each as applicable. If You are situated outside India, You shall comply with the applicable laws of Your country of residence and citizenship. You shall not use the Software in any manner that would cause Us to be in breach of any applicable export control or sanctions law.

You acknowledge that Your use of the Software, Services and materials is subject to all applicable laws and regulations, and You agree to comply with them. If You are situated in India, You shall comply with all applicable Indian laws, including without limitation the Foreign Exchange Management Act, 1999 and the rules and notifications issued thereunder, the Information Technology Act, 2000 (as amended by the Information Technology (Amendment) Act, 2008) and the rules made thereunder (including the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 and the Digital Personal Data Protection Act, 2023, as and when in force), the Prevention of Money Laundering Act, 2002, and the Income Tax Act, 1961, each as applicable. If You are situated outside India, You shall comply with the applicable laws of Your country of residence and citizenship. You shall not use the Software in any manner that would cause Us to be in breach of any applicable export control or sanctions law.

13. Disputes and Jurisdiction

13. Disputes and Jurisdiction

All disputes, including but not limited to those concerning rights conferred, compensation, refunds and other claims, will be resolved through a two-stage Alternative Dispute Resolution mechanism.

All disputes, including but not limited to those concerning rights conferred, compensation, refunds and other claims, will be resolved through a two-stage Alternative Dispute Resolution mechanism.

13.1 Stage 1: Mediation

13.1 Stage 1: Mediation

In case of a dispute, the matter will first be attempted to be resolved by a sole mediator who is a neutral third party, selected by mutual acceptance of a proposed mediator by both parties. Either party may propose a name for the sole mediator, and where both parties accept the proposed name, that person shall be appointed sole mediator. If the parties are not able to reach a consensus within two proposed mediators, the Company reserves the right to decide who the final mediator will be. The decision of the mediator is not binding on the parties; however, the parties will in good faith attempt to abide by the decision.

In case of a dispute, the matter will first be attempted to be resolved by a sole mediator who is a neutral third party, selected by mutual acceptance of a proposed mediator by both parties. Either party may propose a name for the sole mediator, and where both parties accept the proposed name, that person shall be appointed sole mediator. If the parties are not able to reach a consensus within two proposed mediators, the Company reserves the right to decide who the final mediator will be. The decision of the mediator is not binding on the parties; however, the parties will in good faith attempt to abide by the decision.

13.2 Stage 2: Arbitration

13.2 Stage 2: Arbitration

If mediation does not yield a result suitable to or preferred by either party, the dispute may be referred to arbitration, the award of which is binding on both parties. The Arbitral Tribunal shall comprise three members — one appointed by each party, and the third nominated by the two appointed members by mutual consent. The arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996, as amended. The arbitration proceedings will be conducted in the English language and the seat and venue of arbitration will be Karnataka, India. The award rendered in the arbitration is final and binding on both parties, and there shall be no further remedy available to either party. This Agreement shall be governed in all respects by the laws of India, and the courts of Bengaluru, Karnataka, India shall have exclusive jurisdiction with respect to any cause of action arising out of this Agreement.

If mediation does not yield a result suitable to or preferred by either party, the dispute may be referred to arbitration, the award of which is binding on both parties. The Arbitral Tribunal shall comprise three members — one appointed by each party, and the third nominated by the two appointed members by mutual consent. The arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996, as amended. The arbitration proceedings will be conducted in the English language and the seat and venue of arbitration will be Karnataka, India. The award rendered in the arbitration is final and binding on both parties, and there shall be no further remedy available to either party. This Agreement shall be governed in all respects by the laws of India, and the courts of Bengaluru, Karnataka, India shall have exclusive jurisdiction with respect to any cause of action arising out of this Agreement.

14. Data Provided by Us

14. Data Provided by Us

14.1

14.1

We take the utmost care to ensure that the data and analytics provided through the Software are accurate. However, the Software derives its insights from data supplied by third-party platforms (such as Shopify) and from data generated by Users, which may contain errors or be incomplete. Where source data is inaccurate or system errors occur, the resulting analytics may be affected, and We are not responsible for any such error or inaccuracy.

We take the utmost care to ensure that the data and analytics provided through the Software are accurate. However, the Software derives its insights from data supplied by third-party platforms (such as Shopify) and from data generated by Users, which may contain errors or be incomplete. Where source data is inaccurate or system errors occur, the resulting analytics may be affected, and We are not responsible for any such error or inaccuracy.

14.2

14.2

Save as expressly provided in these Terms of Service and to the maximum extent permitted by applicable law, We are not liable to You for any loss arising to You from activities including but not limited to negligence, breach of contract, infringement of intellectual property, copyrights or trademarks, or breach of laws.

Save as expressly provided in these Terms of Service and to the maximum extent permitted by applicable law, We are not liable to You for any loss arising to You from activities including but not limited to negligence, breach of contract, infringement of intellectual property, copyrights or trademarks, or breach of laws.

15. Termination

15. Termination

At any point in time, if You feel that the Software does not serve to the best of Your purpose, You may immediately terminate Your use of the Service and request suspension of all portions of Your account. Termination of Your account may include: (a) removal of access to all offerings within the Services; (b) deletion of Your material and account information, including Your personal information, login ID and password, and all related information, files and materials associated with or inside Your account (or any part thereof), subject to any retention required by applicable law; and (c) barring of further use of the Services. We may likewise suspend or terminate Your account where You breach these Terms of Service or applicable law.

At any point in time, if You feel that the Software does not serve to the best of Your purpose, You may immediately terminate Your use of the Service and request suspension of all portions of Your account. Termination of Your account may include: (a) removal of access to all offerings within the Services; (b) deletion of Your material and account information, including Your personal information, login ID and password, and all related information, files and materials associated with or inside Your account (or any part thereof), subject to any retention required by applicable law; and (c) barring of further use of the Services. We may likewise suspend or terminate Your account where You breach these Terms of Service or applicable law.

16. Disclaimer

16. Disclaimer

We assume no liability or responsibility for damage or injury to persons or property arising from any use of any product, information, idea or instruction contained in the materials provided to You. We reserve the right to change or discontinue, at any time, any aspect or feature of the Software or Site. We are in no way liable for any misuse of the Software by You.

We assume no liability or responsibility for damage or injury to persons or property arising from any use of any product, information, idea or instruction contained in the materials provided to You. We reserve the right to change or discontinue, at any time, any aspect or feature of the Software or Site. We are in no way liable for any misuse of the Software by You.

18. Contact Information

18. Contact Information

Dayspring Technologies Private Limited — 183, 17th Main Road, Siddanna Layout, Banashankari 2nd Stage, Banashankari, Bengaluru, Karnataka 560070, India.

Bloom Analytics

Email: [support@bloomanalytics.io]

Website: [https://www.bloomanalytics.io]

Dayspring Technologies Private Limited — 183, 17th Main Road, Siddanna Layout, Banashankari 2nd Stage, Banashankari, Bengaluru, Karnataka 560070, India.

Bloom Analytics

Email: [support@bloomanalytics.io]

Website: [https://www.bloomanalytics.io]